Give them Personalized Insights and Actions to Improve their Work
Most employee experience initiatives look similar: employees complete a survey, their data is analyzed, and
then some results and insights are delivered to their leaders. Of course, it’s important to give feedback to
leaders, but what do employees get out of it? Where are their personal insights? Even more importantly, what can
employees do to improve their work life?
Most employee experience initiatives fail to support the very people they’re designed to help: the employees
themselves. That’s why it’s crucial to use an employee experience strategy that gives personalized insights and
actions to every individual employee to improve their work life and get more fulfillment out of their career.
Here are five advantages of giving personalized insights and actions to every employee that
we’ve seen with our client organizations:
- Increased Retention: Empowering employees with personalized insights and actions to grow
helps them feel supported and valued, increasing their loyalty to the organization. By recognizing employees’
lagging experiences and then offering effective actions to improve them, you show employees that you’re
listening to them and that you genuinely care. And here’s what naturally emerges from this care: employees
will want to stay with your organization. For example, our client, GQR, reported a 58% increase in retention
after only one year of supporting employees with personalized insights and actions. Further, having this type
of personalized employee experience system is a competitive advantage that attracts top talent, signaling to
potential employees that the organization values their individual growth and success.
- Improved Performance: By supporting employees with action steps based on their insights,
employees will have a clearer understanding of how they can increase their experience of mastery and where
they need more support from leaders to improve their performance. Further, personalized insights help
employees to see paths for growth and take ownership of their professional development, contributing to
improved effort, productivity, and success.
- Increased Employee Engagement: Personalized insights help employees understand how their
individual efforts are contributing to the mission and goals of the organization, increasing their sense of
value and endorsement of their work. Further, when employees see that their organization cares about their
individual needs and preferences, they, in turn, feel more committed to their organization and its success.
- Better Communication: Employees often shy away from conversations with leaders about where
they need more support. You can address this crucial gap by providing employees with effective recommendations
about how to give upward feedback to their leaders in a way that is collaborative, productive, and garners
support. Further, you can integrate the upward feedback actions you give to employees with the recommendations
you make to their managers about how to address their team’s needs, resulting in more meaningful conversations
about performance, expectations, and professional development.
- Greater Buy-In and Adoption of Your Employee Experience Initiatives: Most employees cringe
when they hear the words ‘employee survey/assessment’ because they feel that it’s a waste of their valuable
time. They complete the survey and get nothing back in return. You can solve this problem by giving every
employee the intrinsic reward of self-learning via personalized insights about their experience and actions to
improve it. When employees know up front that they will receive this personalized feedback, they lean in. Our
client organizations typically see over 80% participation and engagement rates with their employee experience
Empowering every individual employee with personalized insights and actions has been a gamechanger for our
clients. If you want to learn more about how we can help you provide personalized employee feedback, contact us